Going casual is more cost effective for home users who only need support as-and-when-needed or if you need a PC upgraded, antivirus installed or some troubleshooting done.
An hourly rate of $85 /hr for on-site and $45 /hr for remote support applies when you go casual. Rates are charged in 15 minute blocks with a one hour minimum charge.
The casual rate does not include any scheduled maintenance or update services.
For more benefits, including scheduled maintenance, backups and patching, take a look at the Monthly Plans.